Resolved -
The bulk of the delayed subscriptions have been identified and are queued up for delivery. We will provide additional details as they become available.
Mar 11, 15:00 EDT
Update -
We are continuing to work on delayed events and will provide another update once all the events have gone through.
Mar 11, 10:30 EDT
Identified -
We have resumed normal operation of sending real-time subscription events into Ordergroove and are now working on delayed events. Another update will be provided within 1 hour.
Mar 11, 08:43 EDT
Investigating -
We are currently investigating a delay with sending subscription data into Ordergroove for some of our Shopify stores. We will provide another update within the next 1 hour.
Mar 11, 07:25 EDT