All Systems Operational
Shopify
Operational
Shopify Checkout
?
Operational
Shopify API & Mobile
?
Operational
Ordergroove App - Subscription Creation & Webhooks
Operational
Ordergroove App - Subscription Manager (previously SMI)
Operational
Ordergroove App - Shopify SSO
Operational
BigCommerce
Operational
BigCommerce API & Webhooks
?
Operational
Ordergroove Integration
Operational
Salesforce Commerce Cloud
Operational
Salesforce Commerce Cloud (US)
?
Operational
Magento
Operational
Magento Integration
Operational
Ordergroove Platform (e-commerce platform agnostic)
Operational
Subscription Offers
Operational
Subscription Creation
Operational
Order Placement
Operational
APIs
Operational
Admin Dashboard (previously RC3)
Operational
Analytics & Reporting
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Platform maintenance - May 5 2024
May 5, 2024 04:30-05:30 EDT
As part of our ongoing efforts to keep the Ordergroove platform scalable and secure we are planning our next routine maintenance to be conducted on May 5th between 4:30AM and 5:30AM EST. The impact will be a 10 - 15 second window when a subset of requests made to Ordergrove's API endpoints will experience elevated error rates. Subscription creation requests may return with error code 400, but they are expected to be retried automatically.
There is no action required on the merchants' side.
Posted on Apr 22, 2024 - 15:08 EDT
There is no action required on the merchants' side.
Posted on Apr 22, 2024 - 15:08 EDT