All Systems Operational

Shopify Operational
Shopify Checkout Operational
Shopify API & Mobile Operational
Ordergroove App - Subscription Creation & Webhooks Operational
Ordergroove App - Subscription Manager (previously SMI) Operational
Ordergroove App - Shopify SSO Operational
BigCommerce Operational
BigCommerce API & Webhooks Operational
Ordergroove Integration Operational
Salesforce Commerce Cloud Operational
Salesforce Commerce Cloud (US) Operational
Magento Operational
Magento Integration Operational
Ordergroove Platform (e-commerce platform agnostic) Operational
90 days ago
99.99 % uptime
Today
Subscription Offers Operational
90 days ago
99.99 % uptime
Today
Subscription Creation Operational
90 days ago
99.99 % uptime
Today
Order Placement Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
99.99 % uptime
Today
Admin Dashboard (previously RC3) Operational
90 days ago
99.99 % uptime
Today
Analytics & Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 22, 2026

No incidents reported today.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026
Resolved - The bulk of the delayed subscriptions have been identified and are queued up for delivery. We will provide additional details as they become available.
Mar 11, 15:00 EDT
Update - We are continuing to work on delayed events and will provide another update once all the events have gone through.
Mar 11, 10:30 EDT
Identified - We have resumed normal operation of sending real-time subscription events into Ordergroove and are now working on delayed events. Another update will be provided within 1 hour.
Mar 11, 08:43 EDT
Investigating - We are currently investigating a delay with sending subscription data into Ordergroove for some of our Shopify stores. We will provide another update within the next 1 hour.
Mar 11, 07:25 EDT
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.