All Systems Operational
Shopify Operational
Shopify Checkout ? Operational
Shopify API & Mobile ? Operational
Ordergroove App - Subscription Creation & Webhooks Operational
Ordergroove App - Subscription Manager (previously SMI) Operational
Ordergroove App - Shopify SSO Operational
BigCommerce Operational
BigCommerce API & Webhooks ? Operational
Ordergroove Integration Operational
Salesforce Commerce Cloud Operational
Salesforce Commerce Cloud (US) ? Operational
Magento Operational
Magento Integration Operational
Ordergroove Platform (e-commerce platform agnostic) Operational
90 days ago
100.0 % uptime
Today
Subscription Offers Operational
90 days ago
100.0 % uptime
Today
Subscription Creation Operational
90 days ago
100.0 % uptime
Today
Order Placement Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Admin Dashboard (previously RC3) Operational
90 days ago
100.0 % uptime
Today
Analytics & Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 30, 2024

No incidents reported today.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024
Completed - The scheduled maintenance has been completed.
Oct 27, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 04:30 EDT
Scheduled - As part of our ongoing efforts to keep the Ordergroove platform scalable and secure, we are planning to conduct our next routine maintenance on October 27th between 4:30 AM and 5:30 AM EST. This maintenance will result in a 10–15-second window during which a subset of requests made to Ordergroove’s API endpoints may experience elevated error rates. Subscription creation requests may return error code 400, but they are expected to be retried automatically.

No action is required on your side.

Oct 14, 15:02 EDT
Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.