All Systems Operational

Uptime over the past 90 days. View historical uptime.
Shopify Operational
Shopify Checkout ? Operational
Shopify API & Mobile ? Operational
Ordergroove App - Subscription Creation & Webhooks Operational
Ordergroove App - Subscription Manager (previously SMI) Operational
Ordergroove App - Shopify SSO Operational
BigCommerce Operational
BigCommerce API & Webhooks ? Operational
Ordergroove Integration Operational
Salesforce Commerce Cloud Operational
Salesforce Commerce Cloud (US) ? Operational
Magento Operational
Magento Integration Operational
Ordergroove Platform (e-commerce platform agnostic) Operational
90 days ago
100.0 % uptime
Today
Subscription Offers Operational
90 days ago
100.0 % uptime
Today
Subscription Creation Operational
90 days ago
100.0 % uptime
Today
Order Placement Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Admin Dashboard (previously RC3) Operational
90 days ago
100.0 % uptime
Today
Analytics & Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
TLS cipher suite updates
Completed - The scheduled maintenance has been completed.
Mar 24, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 06:00 EDT
Scheduled - Please note that the TLS ciphers TLS_RSA_WITH_AES_128_GCM_SHA256 and TLS_RSA_WITH_AES_256_GCM_SHA384 will be decommissioned in 45 days as part of our ongoing efforts to enhance the security and stability of our platform. These ciphers are being phased out to align with modern cryptographic best practices and ensure stronger protection for data in transit.

The ciphers will be removed from the following domains:
- rc3.ordergroove.com
- sc.ordergroove.com
- api.ordergroove.com
- restapi.ordergroove.com
- om.ordergroove.com
- offers.ordergroove.com

We recommend updating your configurations to use more secure cipher suites to avoid any service disruptions. The above ciphers will be disabled on March 24, 2025. Please make all necessary changes prior to that date. If you have any questions or require assistance, please reach out to our support team.
Feb 4, 13:42 EST
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

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