All Systems Operational

Uptime over the past 90 days. View historical uptime.
Shopify Operational
Shopify Checkout Operational
Shopify API & Mobile Operational
Ordergroove App - Subscription Creation & Webhooks Operational
Ordergroove App - Subscription Manager (previously SMI) Operational
Ordergroove App - Shopify SSO Operational
BigCommerce Operational
BigCommerce API & Webhooks Operational
Ordergroove Integration Operational
Salesforce Commerce Cloud Operational
Salesforce Commerce Cloud (US) Operational
Magento Operational
Magento Integration Operational
Ordergroove Platform (e-commerce platform agnostic) Operational
90 days ago
99.98 % uptime
Today
Subscription Offers Operational
90 days ago
100.0 % uptime
Today
Subscription Creation Operational
90 days ago
100.0 % uptime
Today
Order Placement Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Admin Dashboard (previously RC3) Operational
90 days ago
100.0 % uptime
Today
Analytics & Reporting Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 21, 2026
Admin Dashboard (rc3.ordergroove.com) scheduled maintenance - no impact expected
Completed - The scheduled maintenance has been completed.
Jul 21, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 07:00 EDT
Scheduled - On July 21st, 7 AM ET we will be performing a scheduled maintenance on the Admin Dashboard platform - rc3.ordergroove.com. No downtime is expected. Response times may be slightly affected for the duration of the maintenance.
Jul 17, 17:32 EDT
Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026
Platform maintenance - Jul 14 2026
Completed - The scheduled maintenance has been completed.
Jul 14, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 06:00 EDT
Scheduled - As part of our ongoing security and performance improvements, we’ll be conducting scheduled network maintenance on the Ordergroove Platform (Ordergroove admin and Shopify integration systems). No service interruption is expected and no action is required on your part.
Jul 8, 13:45 EDT
Jul 13, 2026

No incidents reported.

Jul 12, 2026
Platform maintenance - Jul 12 2026
Completed - The scheduled maintenance has been completed.
Jul 12, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 04:30 EDT
Scheduled - We will be performing scheduled platform maintenance on July 12th between 4:30 AM and 5:30 AM EDT to enhance our platform’s scalability and security.
No merchant or customer action is required, and we do not expect any system downtime.

What to expect:

- Dashboard & APIs: The Admin Dashboard and standard API endpoints will remain fully accessible. However, you may experience a brief 10–15 second window where some write operations see temporary error rates.
- Subscription Creation: If you utilize the synchronous subscription creation method, a tiny fraction of requests might return a 400 error during this brief window. Ordergroove automatically reprocesses these requests. You do not need to implement any client-side retry logic or take manual action.
Jun 29, 12:23 EDT
Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

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