All Systems Operational

Uptime over the past 90 days. View historical uptime.
Shopify Operational
Shopify Checkout Operational
Shopify API & Mobile Operational
Ordergroove App - Subscription Creation & Webhooks Operational
Ordergroove App - Subscription Manager (previously SMI) Operational
Ordergroove App - Shopify SSO Operational
BigCommerce Operational
BigCommerce API & Webhooks Operational
Ordergroove Integration Operational
Salesforce Commerce Cloud Operational
Salesforce Commerce Cloud (US) Operational
Magento Operational
Magento Integration Operational
Ordergroove Platform (e-commerce platform agnostic) Operational
Subscription Offers Operational
Subscription Creation Operational
Order Placement Operational
APIs Operational
Admin Dashboard (previously RC3) Operational
Analytics & Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 4, 2026

No incidents reported today.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Slightly elevated error rate for Shopify recurring order placement
Resolved - The issue has been resolved by the Shopify team.
Sep 30, 22:56 EDT
Investigating - We are investigating a slightly elevated error rate for recurring order placement. The issue appears to be related to an update within the Shopify platform and we are working with the Shopify team to help identify and remediate the root cause of this issue.
Sep 29, 12:50 EDT

Sep 29, 2026

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Order Placement was slow
Resolved - All pending orders have been successfully processed.
Sep 22, 16:59 EDT
Monitoring - This morning, starting at approximately 5:00 AM CST, we experienced slower than normal order processing rates. The issue was addressed and fully resolved by approximately 12:30 PM CST.

Orders are now processing at the normal rate and the system is working through the backlog.
Sep 22, 13:47 EDT

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage