All Systems Operational

Uptime over the past 90 days. View historical uptime.
Shopify Operational
Shopify Checkout Operational
Shopify API & Mobile Operational
Ordergroove App - Subscription Creation & Webhooks Operational
Ordergroove App - Subscription Manager (previously SMI) Operational
Ordergroove App - Shopify SSO Operational
BigCommerce Operational
BigCommerce API & Webhooks Operational
Ordergroove Integration Operational
Salesforce Commerce Cloud Operational
Salesforce Commerce Cloud (US) Operational
Magento Operational
Magento Integration Operational
Ordergroove Platform (e-commerce platform agnostic) Operational
90 days ago
99.99 % uptime
Today
Subscription Offers Operational
90 days ago
99.99 % uptime
Today
Subscription Creation Operational
90 days ago
99.99 % uptime
Today
Order Placement Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
99.99 % uptime
Today
Admin Dashboard (previously RC3) Operational
90 days ago
99.99 % uptime
Today
Analytics & Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 18, 2026

No incidents reported today.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
Analytics Data Delay
Resolved - The issue causing delays in our data pipelines has been fully resolved.

Analytics data is now processing as expected, and users should see data updating within the normal up to 4 hour latency window.

We will continue to monitor the system to ensure stability, but no further impact is expected.

Thank you for your patience.
Apr 16, 08:44 EDT
Identified - We are currently experiencing a delay in our data pipelines. As a result, Analytics data is not updating at the usual 4 hour latency.

At this time, the latest available data reflects activity up to 8:50 AM EST on April 15.

Our team is actively working to resolve the issue, and we expect data freshness to return to normal within the next few hours.

We will provide another update as soon as more information is available.
Apr 15, 13:11 EDT
Apr 15, 2026
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026
Webhook Delivery Delays
Resolved - Webhook delivery delays have been fully resolved, and all queues have been successfully cleared. Event processing has returned to normal levels, and all pending events have been delivered, no data was lost.

Thank you for your patience while we worked through this.
Apr 6, 23:12 EDT
Investigating - We are currently experiencing delays in webhook event delivery. Our team is actively investigating the issue and working to identify the root cause.
No events are expected to be lost, but delivery may be delayed.
We will provide an update as soon as we have more information or once mitigation steps are in place. Thank you for your patience.
Apr 6, 21:15 EDT
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage