All Systems Operational
Offer Serving Operational
90 days ago
99.99 % uptime
Today
Subscription Creation Operational
90 days ago
99.99 % uptime
Today
Order Placement Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
RC3 Operational
90 days ago
99.99 % uptime
Today
Product Feed Operational
90 days ago
100.0 % uptime
Today
Data Reports Operational
90 days ago
99.99 % uptime
Today
Emails Operational
90 days ago
100.0 % uptime
Today
Email Processing Operational
90 days ago
100.0 % uptime
Today
SendGrid API v3 Operational
Integrations Operational
90 days ago
100.0 % uptime
Today
Shopify - Subscription Creation & Webhooks Operational
90 days ago
100.0 % uptime
Today
Shopify - Customer SMI (Subscription Management Interface) Operational
90 days ago
100.0 % uptime
Today
Shopify - Admin Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
Salesforce Commerce Cloud Operational
90 days ago
100.0 % uptime
Today
CDN and DNS Operational
Akamai CDN Operational
Akamai DNS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 9, 2022

No incidents reported today.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022
Completed - The scheduled maintenance has been completed.
Aug 1, 09:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 08:30 EDT
Scheduled - To ensure our platform remains stable and fair for everyone, Ordergroove is going to enable IP Rate Limiting on all production REST endpoints for https://restapi.ordergroove.com
The allowed limit will authorize 6,000 requests per IP per minute starting August 1, 2022. The same change was released to staging multiple weeks ago with the same throttling threshold.

As we have been monitoring the production traffic for the past few weeks, we can confidently say that enabling the IP Rate Limiting won’t impact your day-to-day use of our APIs. However, if you run more extensive scripts against our APIs in the future, you might notice some 429 HTTP status codes returned by our APIs. That error code means that some of your requests have reached the maximum threshold per IP per minute. Those requests returning 429 error codes are safe to retry at any point in time.

Designing your code with best practices in mind is the best way to avoid throttling errors. Consider optimizing your code, regulating the rate of your requests and handling retries for 429 status codes in your scripts.

Feel free to forward this notification to your Technical Support or Engineering teams. If you have any questions please reach out to our support team for more information.

Jul 20, 17:02 EDT
Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.