Degraded API performance because of internal DNS issues
Incident Report for Ordergroove
Resolved
This incident has been resolved.
Posted Feb 19, 2023 - 13:09 EST
Monitoring
As a result of an automated Google DNS upgrade, some of our internal DNS records aren't able to resolve, which caused degraded performance on some of our APIs. We have identified the issue, we updated the DNS and we are now monitoring the fix.
Posted Feb 19, 2023 - 11:38 EST
This incident affected: Ordergroove Platform (e-commerce platform agnostic) (APIs, Admin Dashboard (previously RC3)).