Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 13, 2022 - 09:00 EDT
Scheduled
To ensure our platform remains stable and fair for everyone, Ordergroove is going to enable IP Rate Limiting on all staging REST endpoints for https://staging.restapi.ordergroove.com The allowed limit will authorize 300 requests per IP per minute starting June 13, 2022. Our staging environment will be updated first to allow merchants to validate their integration, and we will send another notification before releasing the same change on production.
As a result of this change, you might notice an unusual amount of 429 HTTP status codes returned by our APIs. That error code means that some of your requests have reached the maximum threshold per IP per minute. Those requests returning 429 error codes are safe to retry at any point in time.
Designing your code with best practices in mind is the best way to avoid throttling errors. Consider optimizing your code, regulating the rate of your requests and handling retries for 429 status codes in your scripts.
Please forward this notification to your Technical Support or Engineering teams. If you have any questions please reach out to our support team for more information.
Posted Jun 08, 2022 - 13:51 EDT
This scheduled maintenance affected: Ordergroove Platform (e-commerce platform agnostic) (APIs).