Platform maintenance - April 20 2025

Scheduled Maintenance Report for Ordergroove

Completed

The scheduled maintenance has been completed.

Posted Apr 20, 2025 - 05:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 20, 2025 - 04:30 EDT

Scheduled

Scheduled maintenance will occur on April 20th between 4:30 AM and 5:30 AM EST to enhance platform scalability and security. We do not expect downtime, and no user action is required. Please note: a short period of approximately 10–15 seconds may occur during which some write operations to the api, restapi, data, and sc API endpoints might experience higher than normal error rates. For merchants using the sync subscription creation method, a small fraction of requests may return a 400 error code, but these are expected to retry automatically without intervention.

Posted Apr 08, 2025 - 14:03 EDT

This scheduled maintenance affected: Ordergroove Platform (e-commerce platform agnostic) (Subscription Creation, APIs, Admin Dashboard (previously RC3)).