Platform maintenance - July 7 2024

Scheduled Maintenance Report for Ordergroove

Completed

The scheduled maintenance has been completed.

Posted Jul 07, 2024 - 05:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 07, 2024 - 04:30 EDT

Scheduled

As part of our ongoing efforts to keep the Ordergroove platform scalable and secure we are planning our next routine maintenance to be conducted on July 7th between 4:30AM and 5:30AM EST. The impact will be a 10 - 15 second window when a subset of requests made to Ordergrove's API endpoints will experience elevated error rates. Subscription creation requests may return with error code 400, but they are expected to be retried automatically.
There is no action required on the merchants' side.

Posted Jun 24, 2024 - 17:56 EDT

This scheduled maintenance affected: Ordergroove Platform (e-commerce platform agnostic) (APIs, Admin Dashboard (previously RC3)).