Platform maintenance - November 5 2023

Scheduled Maintenance Report for Ordergroove

Completed

The scheduled maintenance has been completed.

Posted Nov 05, 2023 - 06:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 05, 2023 - 05:00 EST

Scheduled

On November 5 between 5AM and 6AM EST Ordergroove will be conducting platform wide maintenance. During the maintenance window there will be a 10 to 15 second segment when a subset of requests made to Ordergrove’s API endpoints may experience elevated error rates. Subscription creation requests may return with error code 400, but they are expected to be retried automatically. There is no action required on the merchants’ side. The maintenance is being conducted as part of our Black Friday preparation.

Posted Oct 26, 2023 - 05:09 EDT

This scheduled maintenance affected: Ordergroove Platform (e-commerce platform agnostic) (Subscription Offers, Subscription Creation, Admin Dashboard (previously RC3)).