Platform maintenance - October 27 2024

Scheduled Maintenance Report for Ordergroove

Completed

The scheduled maintenance has been completed.

Posted Oct 27, 2024 - 05:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 27, 2024 - 04:30 EDT

Scheduled

As part of our ongoing efforts to keep the Ordergroove platform scalable and secure, we are planning to conduct our next routine maintenance on October 27th between 4:30 AM and 5:30 AM EST. This maintenance will result in a 10–15-second window during which a subset of requests made to Ordergroove’s API endpoints may experience elevated error rates. Subscription creation requests may return error code 400, but they are expected to be retried automatically.

No action is required on your side.

Posted Oct 14, 2024 - 15:02 EDT

This scheduled maintenance affected: Ordergroove Platform (e-commerce platform agnostic) (Subscription Creation, APIs, Admin Dashboard (previously RC3)).