Slight delay in Subscription Creation processing
Incident Report for Ordergroove
Resolved
This incident has been resolved.
Posted May 14, 2024 - 15:27 EDT
Monitoring
The delay is now down to under 30 minutes and the system is churning through the backlog of requests. We are still actively monitoring this delay.
Posted May 14, 2024 - 14:02 EDT
Investigating
We noticed a delay of up to 1 hour for tasks that were submitted between 12.30 PM and 1.30 PM ET. We are actively working on scaling up asynchronous worker to process the backlog of subscription creation requests.
Posted May 14, 2024 - 13:00 EDT
This incident affected: Ordergroove Platform (e-commerce platform agnostic) (Subscription Creation).