Order Placement was slow

Incident Report for Ordergroove

Resolved

All pending orders have been successfully processed.

Posted Sep 22, 2026 - 16:59 EDT

Monitoring

This morning, starting at approximately 5:00 AM CST, we experienced slower than normal order processing rates. The issue was addressed and fully resolved by approximately 12:30 PM CST.

Orders are now processing at the normal rate and the system is working through the backlog.

Posted Sep 22, 2026 - 13:47 EDT

This incident affected: Ordergroove Platform (e-commerce platform agnostic) (Order Placement).