Platform maintenance - February 4 2023
Scheduled Maintenance Report for Ordergroove
Completed
The scheduled maintenance has been completed.
Posted Feb 04, 2024 - 06:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 04, 2024 - 05:00 EST
Scheduled
As part of our ongoing efforts to keep the Ordergroove platform scaleable and secure we are planning our next routine maintenance to be conducted on February 4 between 5AM and 6AM EST. The impact will be a 10 - 15 second window when a subset of requests made to Ordergrove’s API endpoints will experience elevated error rate. Subscription creation requests may return with error code 400, but they are expected to be retried automatically.
There is no action required on the merchants’ side.
Posted Jan 23, 2024 - 06:00 EST
This scheduled maintenance affected: Ordergroove Platform (e-commerce platform agnostic) (Subscription Creation, APIs, Admin Dashboard (previously RC3)).
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