Platform maintenance - Jul 12 2026

Scheduled for Jul 12, 04:30 - 05:30 EDT

Scheduled

We will be performing scheduled platform maintenance on July 12th between 4:30 AM and 5:30 AM EDT to enhance our platform’s scalability and security.
No merchant or customer action is required, and we do not expect any system downtime.

What to expect:

- Dashboard & APIs: The Admin Dashboard and standard API endpoints will remain fully accessible. However, you may experience a brief 10–15 second window where some write operations see temporary error rates.
- Subscription Creation: If you utilize the synchronous subscription creation method, a tiny fraction of requests might return a 400 error during this brief window. Ordergroove automatically reprocesses these requests. You do not need to implement any client-side retry logic or take manual action.

Posted Jun 29, 2026 - 12:23 EDT

This scheduled maintenance affects: Ordergroove Platform (e-commerce platform agnostic) (Subscription Creation, APIs, Admin Dashboard (previously RC3)).