Platform maintenance - May 5 2024
Scheduled Maintenance Report for Ordergroove
Completed
The scheduled maintenance has been completed.
Posted May 05, 2024 - 05:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 05, 2024 - 04:30 EDT
Scheduled
As part of our ongoing efforts to keep the Ordergroove platform scalable and secure we are planning our next routine maintenance to be conducted on May 5th between 4:30AM and 5:30AM EST. The impact will be a 10 - 15 second window when a subset of requests made to Ordergrove's API endpoints will experience elevated error rates. Subscription creation requests may return with error code 400, but they are expected to be retried automatically.
There is no action required on the merchants' side.
Posted Apr 22, 2024 - 15:08 EDT
This scheduled maintenance affected: Ordergroove Platform (e-commerce platform agnostic) (APIs, Admin Dashboard (previously RC3)).
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