Shopify subscription creation delay

Incident Report for Ordergroove

Resolved

The issue has been resolved. We expect the majority of subscription data to catch up shortly. There will be a small subset of subscription data that will come through within the course of the next few hours.

Posted Feb 29, 2024 - 11:35 EST

Investigating

We are currently investigating a delay in subscription creation for merchants on the Shopify platform

Posted Feb 29, 2024 - 10:44 EST

This incident affected: Shopify (Shopify Checkout).